Terms and Conditions
All jewellery now displayed are priced below retail. More items will be entered here over the next few weeks. Many items will be one only as we are no longer manuafacturing jewellery for the trade. We may however be able to replace lost half pair of earrings this company has made through the years. It has been in business since 1958 which originally only sold to the retail trade. Here and overseas.
A purchace can have a valuation at a retail price by to-days prices for insurance if requested on purchace, a name and address will be needed for this document.
All coloured stones will be listed as genuine/natural if that is what they are.Most coloured stones are treated in some way to-day to enhance colour. But this is no longer an issue. Stones which are synthetic/man made, many of which you see in retail shopes to-day will be listed as we do not use a lot of these it is inportant to us that you will be informed.
9ct. 14ct. 18ct . platinum has been used to make our jewellery this will be listed. Many items are one off design , the classic jewellery is made a better weight than what is normally sold to-day as patterns were heavier in the past. just look at what your Grandmother owned. We are still designing for private sales.
If more information on the item of choice, some will still be available in other stones if we still have these in stock, please feel free to ask.We also have some loose stones for sale. For example nephrite(greenstone) jade , and opal as we were a supplier to the tourist trade for many years. These are callibrated cut stones for cast mounts.
Thank you for purchasing from us over these many years.
A full refund will be provided to any goods returned to our warehouse, unopened in their original packaging and within 14days. Shipping expenses, in both directions, are not refundable.
If the goods you receive are faulty, we will replace those goods if they are returned to our warehouse within 14 days of purchase. Reimbursement for shipping expenses will be up to the value of the original quoted shipping cost.
The privacy of your customer data, orders and credit cards are important to us. We will not disclose or sell your customer data to any third party. We will only send you email newsletters if you explicitly opt in.
Credit card details are not stored anywhere on our servers nor in our premises. Your credit card details are processed in real time by an independent payment gateway authorised by our bank, using secure encryption.
We will process your order within 3 business days following payment in cleared funds. Shown on our sight unless otherwise advised. If the item is required for changes in any way we will inform you what delays would be required. We will send you an email notifying you when your order has been shipped. Please allow upto 2 days for delivery domestically, or 10 days internationally.